I had the same experience with my student with the Yamaha— her parents bought the oboe through mail order; nobody even played it first! THEN they got a teacher (me) who would certainly have gone about buying an oboe differently. She has a few major issues on this oboe and it needs to be sent back to wherever it came from to be adjusted. I just wish they had had someone actually PLAY the oboe first, before they bought it!
And of course I also got on the wrong side when I pointed this out
I guess it didn’t help matters any at this point, but still…..Oh well, open mouth and in goes the foot.